When psychologists began
to think about
intelligence, they initially focused on
cognitive aspects, such as memory and problem solving. The
term Emotional Intelligence (EI) was actually coined in 1990 by
Salovey and Mayer. They describe EI as "a form of social intelligence
that involves the ability to monitor one's own feelings and
others feelings and emotions, to discriminate among them and to
use this information to guide ones thinking and action."
We all have different personalities, different wants
and needs and a different way of showing our emotions. Navigating
through all emotions we hope to succeed in life. This is the soul of
emotional intelligence.
For a long period, organizations believed that success of
workplace depended on the level of intelligence or Intelligence Quotient (IQ) as
in case of academic achievement, exams passed, etc., but
today organizations believe that they need important resourcefulness called
EI to achieve the goals.
Sometimes, you may be surprised how ordinary people built their
way to success, or how a college dropout like Bill Gates built a vast
business empire. The answer is very simple; they are the persons with high
EI. Today, new strategies are followed at workplaces and
different yardsticks are used to judge people. They not only judge how smart
you are, what is your experience or what is your educational qualification
but also how well you are able to tackle yourself and others.
EI gives a person a competitive edge. Emotion generates
from exposure of a particular situation. The ranges of emotion are
usually related to the cognitive activities in the way of perception
of circumstances. |
